With Salesforce’s Community Cloud tool, you can create and deploy new customer experiences that are integrated with your CRM capabilities easily and quickly. Whether you need to create a customer support portal or a place for your customers to manage their account, Community Cloud can help. First, you’ll select a template that best fits with your goals. Next, you’ll choose a theme that you can customize to align with your brand standards. Then you’ll add content and connect the site to your data and business processes. That’s it! Now your site is ready to go live.
If you need a custom or industry-specific solution, we have you covered. As Salesforce Community Cloud partners, we will make sure that your Community Cloud experience is tailored to your organization’s specific needs. Our Community Cloud experts will help you navigate Salesforce’s library of industry-specific resources, called Lightning Bolts, which contain templates, processes, apps and modules created to address your unique needs.
The techniques used by our Salesforce Community Cloud partners blend performance with your business needs. Our Community Cloud deployment program includes comprehensive planning, careful decision making, detailed documentation and fixation on your budget and expected delivery timeframe.
When our Salesforce Community Cloud partners will kick off the program and coordinate on timeline and expectations.
Our Community Cloud consultants will explain the program processes, requirements, solution and scope.
Your Community Cloud partner will take on outlining your site, including template and theme customization and any necessary architecture and prototypes.
In this phase, your Community Cloud partner will create a comprehensive training program and our developers will build your site, including any necessary applications and data migrations.
When your Community Cloud experience will undergo meticulous testing and our consultants will finalize the educational curriculum.
Finally, our team will launch your Community Cloud customer experience. Then, we will walk through the training curriculum with your organization so that you feel comfortable maintaining your site.