Open Positions

Southeast Regional Sales Director - (Atlanta, GA) - Full Time

Summary of Position:

The Regional Sales Director (RSD) is responsible for overall sales success in the assigned region. Liaising and co-selling with Salesforce management and account executives, the RSD will be actively involved in significant project opportunity pursuits in the assigned territory and will develop his/her own Sales Activity Plan in collaboration with the OCS Business Development team. It is expected that the RSD will monitor his/her sales pipeline and monthly/quarterly sales targets, and be diligent and objective in forecasting results with OCS management.

Overground Cloud Services is an Affirmative Action/Equal Opportunity Employer and we are committed to hiring a diverse and talented workforce. EOE/AA/M/F/D/V

Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status, or disability.

Apply Now

Responsibilities
  • Ensure adherence to sales methodology and processes as defined by the OCS sales team
  • Achieve sales goals set by executive management
  • Engage in negotiation of customer contracts with a focus on maintaining full resource rates while remaining within discounting guidelines set by executive management when discounting is required
  • Align with Salesforce Regional Vice Presidents, Account Executives and other Salesforce and Partner resources as appropriate
  • Ensure customer satisfaction by consistently following up with clients after a sale is made, and as a point of escalation when necessary
  • Active involvement in various local user groups, forums, etc. across assigned territory
  • Manage assigned Leads with immediate follow up and communication
  • Participate in strategic account planning for key accounts
  • For more significant accounts, seek assistance from OCS Management and other resources to increase chances of success
  • Participate in, lead, and promote appropriate regional marketing events
  • Maintain optional certifications
  • Potentially provide standard solution demonstrations as appropriate
  • Work with OCS Management to constantly improve processes and efficiencies
  • Collaborate with the delivery organization and Sales Engineering to maximize revenue growth, account penetration and client satisfaction
  • Participate as requested in strategic Overground Cloud Services planning meetings
  • Proactively work with Delivery Management to ensure proper handoffs and communication on specific closed deals.
  • Prioritize and enable activities to ensure highest rankings on CSAT and specific customer needs or issues.
  • Represent the company with the highest level of professionalism, integrity and proactive knowledge of our offerings and solutions.
Preferred Skills & Experience

Ideal candidate must be self-motivated with a proven track record in selling of technology services within the Salesforce ecosystem, or related to Cloud technologies, and comfortable in the dynamic atmosphere of a technical organization with a rapidly expanding customer base. Candidate must be organized and analytical, well spoken with excellent presentation skills, adept at working independently and in a team environment, able to develop a strong sales cadence, and able to handle multiple priorities. Additional preferred qualifications are:

  • B.A. degree in Business, Marketing, Finance, Computer Science or equivalent preferred
  • User or administrative experience with Salesforce
  • Proven success in achieving or exceeding sales quota in technology product or service industry
  • Strong presentation and communication skills
  • Willingness to travel to locations in assigned region
  • Ability to quickly adapt to and understand the business model and common challenges of a variety of customer industries and company size
  • Ability to demonstrate knowledge of past company successes in order to secure customer buy-in
  • Proven solution and service selling to large enterprise accounts is a plus
  • Experience navigating companies of varying sizes to reach decision makers, including C-level
  • Awareness of some of the following technologies: the Salesforce Platform and Cloud products, APEX, VisualForce, Flows, Integration/EAI technologies (e.g. Mulesoft, Dell Boomi, Jitterbit), C++Java/J2EE, including SOAP, RESTful, .NET and related technologies (JSON, XML, etc.), Common Database technologies (Oracle, MySQL, JDBC, SQL, PL/SQL, stored procedures)
  • Experience with managing multiple client relationships at once
  • 5+ years of relevant experience in technology sales (preferably technology service sales)
Ideal Candidate
  • Technology Service Sales experience
  • Proven success developing successful sales results
  • Successful sales resource who has sold Salesforce-related implementation services in the past, or led a team that has performed those sales
  • Existing Sales contacts in the Atlanta Salesforce office

Salesforce Engagement Manager - Full Time

Summary of Position:

The Engagement Manager is responsible for leading a project’s delivery team through the successful delivery of all projects. Engagement Managers may be managing one or more client engagements at the same time. They manage Overground Cloud Service resources and interface with client members to most effectively meet budget, delivery and customer satisfaction goals. They manage risks and resolve issues via regular status meetings with the project team and all stakeholders.

Overground Cloud Services is an Affirmative Action/Equal Opportunity Employer and we are committed to hiring a diverse and talented workforce. EOE/AA/M/F/D/V

Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status, or disability.

Apply Now

Responsibilities
  • Lead the delivery team, drive desired professional behaviors and motivate the team to the highest levels of performance and ensure that team resources have the best conditions to perform successfully.
  • Manage the client relationship throughout the engagement to build and maintain a strong customer relationship.
  • Continually assess people, process and technology risks and adjust project plans to address them accordingly.
  • Provide mentoring and guidance to project team members.
  • Leverage a solid understanding of the Salesforce product suite in order to validate key design options and present proposal solutions to all levels of client management.
  • Support change control best practices.
  • Travels with client or project team as needed - up to 25% (covid depending).
Preferred Skills & Experience
  • Five years of full life-cycle professional services implementation experience.
  • Minimum of an active Salesforce Administrator and Sales Cloud required.
  • Strong client management and organizational skills.
  • Exceptional writing and presentation skills.
  • Note – Determination of Senior (Engagement Manager) will be based upon the candidates previous relevant experience and depth of skills, and will be determined through our skills interview process.
  • Education – Bachelor’s degree or equivalent work experience.
Ideal Candidate
  • Located in Central or South-East U.S.
  • Salesforce Certifications (Preferably Salesforce Admin, Service Cloud Consultant, Sales Cloud Consultant).
  • Strong understanding of business processes across multiple industries and how to integrate new processes.
  • Experienced in small, medium, and enterprise level projects.
  • Ability to generate change requests and identify new growth opportunities within the framework of the client's technology roadmap.
  • Manages expectations at all organizational levels.
  • Most importantly, team oriented, thick-skinned and ready to have fun.